Wendy is the wizard behind Sargent Solutions, a company she built to address critical gaps in the charity sector by integrating fundraising, finance, and database management into innovative, practical solutions. With a remarkable ability to turn vision into reality, she brings opportunities for growth and impact to life. Under her guidance, the organization has cultivated a culture rooted in empathy, accountability, and continuous learning, all driven by her creative and courageous approach to problem-solving.

Heather is a dedicated and detail-oriented leader who ensures the smooth and efficient operation of our business. With a strong background in both operations and HR, she brings a balanced approach to organizational structure, people management, and process improvement. Heather is passionate about fostering a positive workplace culture and supporting the growth and success of every team member.

Shannon is a natural when it comes to numbers and balancing them! She uses her innate gifts for donation processing and records management to report, monitor, and track success. A talented artist and recognized achiever, Shannon blends technical savvy with fundraising expertise to deliver impactful results.

Tara makes data come to life. She is known to “get down in the weeds and pick through the dirt” to manipulate data so her clients can use it as they want...or in enhanced ways they’ve never considered. Tara has earned her “Data Guru” title as she investigates and masters new programs for her clients and has yet to be stumped. Every day is an adventure for Tara and her family.

Dayton earned his Bachelor's degree in Computer Science from Wilfrid Laurier University and has a strong interest in data and learning new software tools. Quick and reliable, he approaches tasks with focus and efficiency. Outside of work, he enjoys exploring the city, running, lifting, and trying new food spots and cafes. His curiosity and drive to learn make him a proactive and adaptable member of the Sargent Solutions team.

Ashley is a vital part of Sargent Solutions, providing seamless administrative support and contributing to our marketing efforts. Since joining the team, she has helped streamline operations and boost efficiency. Known for her proactive mindset and creative problem-solving, Ashley consistently supports the team and keeps things running smoothly. Her dedication and attention to detail shine through in everything she does.

As a Bilingual Donor Administrator, Sendil supports donors by responding to inquiries, issuing tax receipts, and updating contact preferences. He manages donation processing for multiple charitable organizations, ensuring accuracy and timely handling. Known for his reliability, attention to detail, and dedication, Sendil is a valued member of the team. Outside of work, he enjoys unwinding with good food and a great movie.

Romona is passionate about supporting donors in making a meaningful difference. She takes pride in accurately entering information into a secure database, ensuring transparency, accountability, and meticulous record keeping—work that aligns with her values and brings deep personal satisfaction. With years of experience as an Emergency Medical Technician and in emergency training, Romona brings compassion, integrity, and a genuine commitment to helping others, always with a pure heart.

Stephanie is a data-driven leader with a passion for innovation and individuality. With experience across the hospitality, healthcare, and engineering industries, she has built a diverse toolkit to efficiently manage people, places, and things. Her primary focus is supporting our gift processing team and clients—ensuring deadlines are met and expectations are exceeded.

Sarah is an experienced Donation Processing Manager with many years of expertise in ensuring donations are handled with care, accuracy, and efficiency. Her deep knowledge of systems and processes helps maintain transparency and trust with every transaction. Known for her kindness and calm presence, Sarah is a supportive team member who brings both professionalism and heart to her work. She is dedicated to making sure every donor’s contribution is treated with the respect it deserves.

Andrew is responsible for managing the finance operations with a practical, hands-on approach that ensures everything runs smoothly. With a background in physical, more active work, he brings the determination and attitude needed to get things done. Outside of work, Andrew enjoys his passion for saltwater fish, caring for his aquarium tanks and appreciating the tranquility they bring.